Can you provide an overview of your company and its unique offerings within the live cam industry?
Paxum is a global payment service that has been serving the live cam industry since its inception. Top cam platforms and many cam studios have been using Paxum for their payouts for more than a decade. We provide a stable, secure and reliable global payment service, and we welcome adult industry professionals and businesses.
Can you share any success stories or notable achievements that your brand has experienced within the live cam industry?
When the Russia/Ukraine war escalated in Feb 2022 with the Ukraine invasion we took swift action and rallied to assist Ukraine and Russian performers to evacuate their local regions, and head to the safety of Romania. We assisted these performers with the travel itself, accommodations, jobs, and food security as they settled into their new living environment. We are honored to have been able to be in a position to help at such a difficult time for so many.
How do you plan to leverage your brand’s reputation and expertise to attract and retain both models and viewers within the live cam
community?
We have been fortunate to be recognized by our many clients and partners at numerous award shows over the years as the Best Payment Service available. Paxum is popular for a reason, and with over 13 years of consistent payment delivery, and new innovations and features being added on a regular basis, we feel pretty good about the future, and our place in it!
In what ways does your brand prioritize user safety and privacy, and how do you ensure a secure and enjoyable experience for all participants in the live cam industry?
We have incorporated various security features to ensure our clients privacy and safety when using their Paxum account. We recently upgraded our login security to require each client to use security notifications, which helps prevent unauthorized account access. Our account interface has been redesigned to provide a more streamlined experience, and this allows clients to quickly perform necessary tasks so they can focus on the rest of their day. Nothing really beats the feeling you experience when you get an instant notification from Paxum that says ‘You’ve received money!’. Pure pleasure!
Can you provide any testimonials or feedback from satisfied customers or models who have had positive experiences with your brand in the live cam industry?
Over the years we’ve heard many positive tales of clients experiences with Paxum. In fact, take a look at our listing on Trustpilot and you’ll see that over 27k users have shared their experience so far, with a positive rating of 4.3/5, which is classified as Excellent. – https://www.trustpilot.com/review/paxum.com
Can you share any upcoming innovations or developments that your brand is working on to enhance the live cam experience for both models
and viewers?
We recently added Crypto as a withdrawal method, which has been warmly received by our clientele. We’ve also just added EUR IBAN accounts. We are working on a new feature that will make life so much easier for performers and agents to manage their payments when they work together. We hope that this new feature will help our clients rest easy knowing that we guarantee their funds will be processed exactly how and where they want, every time. Stay tuned!
How does your brand prioritize customer support and satisfaction, and what measures do you have in place to address any issues or concerns that may arise within the live cam community?
Our dedicated support team is available 24/7 to assist all clients. We provide support in various languages including English, Romanian, Spanish, Russian, and more. Clients can switch their account interface to a different language from the available options and enjoy a seamless account experience in their native tongue.